Reference

Terms Conditions for Your gw40 Account

We've written these terms to explain how your gw40 account works — what you agree to when you register, how deposits and withdrawals through bKash, Nagad and Rocket are processed, and what responsibilities sit with you and with us.

Account eligibilityDeposit & withdrawal rulesFair-use policyDispute resolutionService availability

Explore the Lobby Read FAQ

HOW WE OPERATE

Our Commitment Under These Terms

We run gw40 with clear processes behind every rule in these terms — account verification follows consistent steps, payment processing respects the limits of each method, and dispute resolution relies on server logs and transaction records that we retain for auditing. When you have a question about a term or need to request a change to your account, you reach the same support team that handles verification and compliance, so answers come from people who know the platform's actual workings.

Account verification

We verify identity documents against the name on your payment accounts — bKash, Nagad, Rocket, bank transfer — to confirm ownership.

Payment processing

Deposits via mobile wallets typically reflect in your account balance within a minute of confirmation in your wallet app.

Dispute resolution

If you believe a stake was incorrectly settled or a withdrawal went missing, open a ticket and include the transaction time and amount.

Data retention

We keep account records, transaction logs and communication history for the period required by our operational and legal obligations.

QUESTIONS ABOUT TERMS

How to Reach Us on Terms Issues

If any clause in these terms is unclear or you need help understanding how a rule applies to your account, our support team will walk you through it. Open the live chat from your account dashboard, send an email to the address listed in your account settings, or check the help centre for detailed breakdowns of common terms questions.

Live chat Fastest way to get an answer — open the chat bubble in your account lobby and ask about any terms clause. The team can pull up your account history if you need context on a specific transaction or rule.

Email support For detailed terms questions or formal inquiries, send an email through the contact form in your account settings. Include your account username and the specific section of the terms you're asking about so we can reply with precision.

Help centre Browse annotated versions of key terms clauses — account eligibility, payment rules, bonus conditions — with plain-language explanations and examples. The help centre is open to all visitors; no login required to read the breakdowns.

What These Terms Cover

gw40 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on gw40, you confirm that you meet the legal age requirement in your jurisdiction and that online gaming is permitted where you reside. Access depends on local law and eligible regions — we do not operate where prohibited, and it remains your

1
responsibility to verify that use is lawful in your location. Your account is personal and non-transferable; sharing login credentials or allowing another person to use your account violates these terms and may result in suspension. We reserve the right to request identity documents at any time
2
to verify your account, and until verification is complete we may hold withdrawals. All deposits made via bKash, Nagad, Rocket or other payment methods must originate from an account in your own name — third-party funding is not accepted. When you request a withdrawal, we process
3
it to the same payment method and account name you used to deposit unless exceptional circumstances require an alternative, which we will verify with you directly. Stakes, bets and game outcomes are final once confirmed on our system; disputes must be raised within fourteen days of
4
the transaction. We aim to keep the platform available around the clock, but we do not guarantee uninterrupted service — scheduled maintenance, technical issues or force-majeure events may cause temporary downtime. Promotions and bonuses carry their own terms, published on the relevant promotion page; general terms
5
apply where specific promotion terms are silent. We may update these terms at any time; continued use of your account after an update constitutes acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

You must meet the legal age requirement in your jurisdiction and reside in a region where online gaming is permitted under local law. Access depends on local law and eligible regions — we do not accept registrations from prohibited areas.

No. All deposits must come from a payment account in your own name. Third-party funding violates our terms and will trigger a verification hold on your account until the source is clarified or the deposit is returned.

Your account is personal and non-transferable. Sharing credentials or letting another person play under your account breaks these terms and may result in permanent suspension, with any balance forfeited depending on the circumstances we discover.

Disputes must be raised within fourteen days of the transaction. After that window, stakes and withdrawals are considered final. Open a support ticket with the transaction details as soon as you notice an issue.

We may update the terms at any time. Significant changes are announced via email or an in-account notification. Continued use of your account after an update means you accept the revised terms — check back periodically to stay informed.

We support bKash, Nagad, Rocket, Upay and bank transfer for Bangladesh accounts. Each method has its own processing time and limits; those details are shown in the cashier when you deposit or withdraw.

Reference